Terms of service
Inkosi Glow
Beauty & Wellness · South Africa
Policy · 03
Terms & Conditions
Governed by South African Consumer Protection Act, 2008
By accessing and placing an order through Inkosi Glow, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.
About Us
Inkosi Glow is a South African online beauty and wellness store. All transactions are conducted in South African Rand (ZAR) and governed by the laws of the Republic of South Africa, including the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002.
Placing an Order
By submitting an order, you confirm that you are at least 18 years of age and that all information provided is accurate and complete. Inkosi Glow reserves the right to cancel any order if payment cannot be verified, an item is out of stock, or we suspect fraudulent activity. You will be notified and refunded in full in such cases.
Pricing & Payment
All prices displayed are in South African Rand (ZAR) and include VAT where applicable. We accept major payment methods including card payments, EFT, and instant EFT. Prices are subject to change without notice, but confirmed orders will be honored at the price displayed at time of purchase.
Product Information
We strive to ensure all product descriptions, images, and ingredient lists are accurate. However, product formulations and packaging may occasionally differ from what is displayed. Always read the label and insert provided with your product. If you have known allergies or skin sensitivities, please consult the ingredient list before use.
Your Rights Under the CPA
As a South African consumer, you are protected by the Consumer Protection Act, which grants you the right to fair and honest dealings, product safety, and the ability to cancel certain agreements. Nothing in these Terms limits or waives your statutory rights under the CPA.
Privacy
Your personal information is collected solely to process and deliver your order and improve your shopping experience. We do not sell or share your data with third parties except where required for delivery or payment processing. By shopping with us, you consent to our use of your information in accordance with POPIA (Protection of Personal Information Act).
Limitation of Liability
Inkosi Glow shall not be held liable for any indirect or consequential loss arising from the use of our products or website, beyond what is required under South African law. Our liability is limited to the value of the order in question.
Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes take effect immediately upon publication to our website. Continued use of our store constitutes acceptance of the revised terms.
Legal enquiries
Email Inkosiglow@gmail.com — we aim to respond to all enquiries within 2 business days.